Customer service was quick to fix this issue and issued a refund for the damaged goods. | Read 21-40 Reviews out of 1,668 I will say this right up-front – I love Thrive Market – they carry wonderful products, and I get pretty excited about saving so much money on healthy food and other items. Thrive offers V, GF and organic or kosher products. Great Customer Service, Great Products, GREAT Company. It’s a great place to shop online and get quality food at reasonable prices. The situation was handled professionally and efficiently. Let’s get the negative stuff out of the way first. Also when my package showed up, the miracle noodles were in a zip lock bag with peanut butter and the bags had busted. In full disclosure, I’ve been a regular customer of Thrive Market for years and recently they became a sponsor of this website. Can’t wait to try some new items I ordered. Can’t imagine life without it! Everything is wrapped so diligently. Thrive Market Reviews, gives access to consumer reviews and wholesome foods and products at everyday wholesale prices, Excellent company and products. ... Just a note to your Canadian fans. Thrive Market is essentially a full-service online grocer that can provide most of your needs in one trip/delivery. Excited to get started. Get the best healthy groceries delivered to you, and save up to 50%. Then they got so backed up, they stopped taking orders altogether (for at least 4-6 weeks as I recall). Due to a spike in demand, some items are sold out. Given this fact, I was quite eager to let people in on what it is all about with this Thrive Market Review. I order and pay (they don’t give me free stuff) once a month because Thrive Market reliably has the high quality food that I want to feed my family and offers the convenience of online shipping plus great prices.. Great variety of quality products at great prices with an outstanding customer service available 24/7. However, we're working hard to get things back in stock. Thrive Market currently ships to all residential and commercial addresses in the Contiguous U.S. We do not currently ship to P.O. They replaced it for free ($70 order). Check out what 1,668 people have written so far, and share your own experience. When COVID hit, we were comforted knowing we had the Thrive service to rely on. Quality items, fair prices (discounted) and amazing customer service. Rarely do you come across companies that have really great customer service but thrive is one of those. Great variety of interesting products. Easy to use and awesome products and fast! Once you’re a member, you can place as many orders as you’d like, and shipping is … TOO GOOD TO BE TRUE! However, instead of processing our cancellation, they found and charged a card that had been linked to our account several months prior. A free inside look at company reviews and salaries posted anonymously by employees. Thrive Mkt (and Wesley) made it right quickly and easily. I love getting all of my specialty healthfood and supplements here! Product was damaged during shipping. Thrive Market sells healthy food at 25%-50% cheaper than other stores all year. I decided on holding off on renewing and I was very easily able to have my money refunded. Products were constantly out of stock and not restocked in a timely manner. We love Thrive. Also, please allow an extra 10-14 business days for shipping during these busy days. I will definitely be back soon! © 2021 Trustpilot, Inc. All rights reserved. I felt like shipping took too long (9 days...just my opinion). If only I had 100 friends, I could earn $2,500. boxes, Alaska, Hawaii, Puerto Rico, or Canada… Very helpful to order pantry items at a discount price without going to the store during the pandemic. I chatted online with them and now have a refund to get a new one. Thrive Market is Terrific I had questions about my account and was treated kindly, professionally, and respectfully. I love Thrive market, but this is the second time in the last two months that I have received a box with broken or crushed items. This article reviews the Thrive Patch and whether scientific evidence supports its promises. Excellent service and efficiency! I tried to make a purchase and they would not honor the credit I was offered when I signed up.Note: thrive market responded to this, their customer service told me they would not assist me which was why I thought I should share my feedback with prospective customers. Thrive Market is a membership program, which was the biggest issue holding me back from signing up right away. I also checked the Better Business Bureau (BBB) website and found there were 454 complaints about Thrive. Thrive Market is an online grocery store that offers natural and organic foods, household items, hygiene products, make-up, along with other items at comparable prices you’d find at your local grocery store. GMO verified everything in the market!!! Lisa Peterson blinn says. I will definitely be back. All of the ones I looked through were marked “resolved” or “answered.” Thrive Market is diverse, provides amazing opportunities to grow within the company, effective communication between departments, has an amazing mission, plus great people. Already posted in the video on YouTube channel about thrive market and products label comparisons. We're so sorry for any trouble you had redeeming your discount, Natalie! Thrive Market is a regular part of my grocery shopping for a couple of years now. They have a yearly fee but with each membership, they donate one membership to a family in need. I have never had a problem. Do you agree with Thrive Market’s star rating? Free shipping on most orders! They are one of the best! I contacted customer service quickly and they promptly submitted my order again and it will be shipped out quickly. Most unexpectedly and for the 1st time ever portions of my order arrived damaged. Then I discovered that I could get a 30 day free trial before committing to the … Thrive Market also offers a hefty incentive for sharing their services via a unique code: The code gets each of your friends 15% off, and you get $25 in Thrive Cash when they become a paying member. It was immediately rectified w a credit to my account. I appreciate how effortless it was and how friendly your customer service representative was. Check out what 2,355 people have written so far, and share your own experience. Thrive Market ROCKS!! I know I personally would spend at least $5 a month just in gas driving to/from the grocery store, and that doesn’t even factor in the money you save due to the low cost/sales on Thrive. In addition to saving time and money at the grocery store, some sites, such as Thrive Market, offer a selection of health foods that are good for you and the planet. When a couple things in my latest thrive order were delivered damaged, they were quick to get back with me and to make things right! Thrive Market Member of Years! Since CoVid-19 it’s the first time we’ve needed to rely on food delivery service to our home. Instead of recognizing their limitations and protecting the customers who had been with them, it seems they tried to expand without the necessary infrastructure. Thrive customer service provided a gift card in exchange for product! I'd give 10 stars is I could. Took less than 5 mins. We're so sorry to hear you did not have a great Thrive Market experience. Thrive market provides touchless, contactless pickup of groceries, food and supplies to our front door. Online discount markets are rapidly growing in popularity, due to their convenience. Not only did they resolve my inquiry, but made sure I was completely satisfied and all of my questions / concerns resolved before the chat ended. Very thorough and the shipping is wonderful. Here's the economic, social fallout. I prefer our local farmers market for produce, so this is not a problem for me. I like how quickly I received the products I ordered. One of its newest competitors on the scene is 5-year old Thrive Market who started in 2014 with a mission to address the geographical and monetary challenges that bar communities from healthy food. I received a box with broken bottles. Do you agree with Thrive Market’s star rating? When it came time for our membership renewal, we decided to cancel. Buy food online at Thrive Market. Our Member Services team would be happy to help with your membership charge and any questions or concerns you might have. days instead of 4, so I expect faster blessings again! Thanks for the assist TMkt! 1,961 reviews for Thrive Market, 4.1 stars: 'Thrive has almost all of the brands and products I buy regularly. Thrive Market has always been a fantastic company to work with and I've very rarely had issues, but when there were, Thrive Market customer service was always ready, willing, and able to solve those problems. Here's my experience and how I saved more than $100 on my first order. The Thrive Patch is a weight loss plaster claimed to aid weight loss and offer other health benefits. Thank you, Thrive Market! I chatted with a representative and they very quickly solved the problem, no issues. Since 2015, Thrive Market members have donated more than $1.5 million at checkout, which funds the shopping budgets of their Thrive Gives members and sends Thrive Market staples to families in crisis. BEWARE! 92 reviews from Thrive Market employees about Thrive Market culture, salaries, benefits, work-life balance, management, job security, and more. They also have conquered their bad reputation with the subscription model by giving you a heads up when the trial period is coming to an end. Thrive Market is a membership-based grocery delivery website with organic options. No complaints about the customer service. Was offered an immediate resolve.The quick response and generous refund was very appreciated. I contacted thrive about this and my concern was met with a friendly attitude and the issue was resolved without needing to re-explain the situation. My package arrived damaged with items that had leaked. 2018 Review of Thrive Market – Online Wholesale Organic Grocery Store. Thrive has so many products at affordable prices. However, the customer service was able to offer me a refund for my not so miracle noodles. Here we give you a quick review on the retailer based on their offerings, service and first-hand experience to help you make an informed decision. Extremely friendly and helpful staff that goes above and beyond to help you. Super friendly staff, very easy to get a hold of, professional and strive to go above and beyond. Customer service was beyond helpful and refunded right away. Thrive Market Review. Representative was helpful and provided great service. The only items you cannot order from them is fresh produce. © 2021 Trustpilot, Inc. All rights reserved. 144 likes. I would definitely recommend if you have the budget. Our Member Services team would be happy to help with that; you can live chat with them on the website, send an email to help@thrivemarket.com, or give us a call at (866) 419-2174. Not only did they resolve my inquiry, but made sure I was completely satisfied and all of my questions / concerns resolved before the chat ended. Their products are wonderful, their selection is always growing, and shipments arrive quickly. Called about an issue with my order. | Read 2,241-2,260 Reviews out of 2,355 We receive excellent customer service to resolve any issue that comes up. I already pay for both an Amazon Prime membership and a Costco membership and really didn’t want to get “suckered” into another one (nor did I want to give up either of those memberships!). It’s like an online Whole Foods. I had questions about my account and was treated kindly, professionally, and respectfully. Excellent customer service!! Reply. Read on for a thorough Thrive Market review covering membership basics, key features, and pros and cons of the site. Thrive Market Review: Finding Affordable Organic Groceries Has Never Been Easier Talia Abbas 6/24/2020 'Hellish': Covid deaths have struck younger Latinos. I received my box today and an item had been damaged and powder was every where. If you’re not familiar with Thrive Market, it’s a membership-based website that can help you save money on your favorite organic products so you’ll never have to pay retail prices again. The food is great. Thrive Market matches every paid Thrive Market membership with a free membership for someone in need. It's kind of like Costco or Sam's Club, but for healthy food. Read my Thrive Market review and save an extra 20% on your first three orders! An item I ordered arrived damaged, I contacted customer care if it’s on the chat application and they resolve my issue expediently also process the refund within the same day so I can replace the object. On my most recent order, I ran into a problem with one of the items (I couldn’t turn the dial on a deodorant). Hope your experience is better but BUYER BEWARE. Great service with nice and real people. There was a good selection. Also a shout out to Jenny, who helped get everything right! Check out what 1,905 people have written so far, and share your own experience. My last order had a jar of olives that had gotten crushed in transit. Even during our Stay At Home orders due to Covid-19, Thrive Market provided a way for us to continue our work while feeling comfortable and provided a sense of relief/stability during uncertain times. I love Thrive and all they offer! I am blown away by Thrive Market’s customer service. I was not rushed, and they constantly kept me informed when they needed to review things. Healthy Living Made Easy Get the highest quality, healthy and sustainable products delivered at member-only prices. For an easy way to see what's in stock, click here. In the past, my time of ordering varied the delivery by 1-4 days. Thrive market is a website that sells organic and healthy foods at lower prices than a grocery store. We’re seniors, a retired couple. Thrive Market Review: Disadvantages Membership Fee. Like other wholesale retailers like Costco, Thrive Market requires a membership to shop their catalogue of products. My membership renewed sooner than I thought. Received two items that were damaged. Do you agree with Thrive Market’s star rating? They also offer great deals on price discounts, free shipping at certain levels, Thrive cash and discounted prices compared to what I would pay if I went into my local grocery store. Not only is this highly unethical and fraudulent, I am fairly certain it is illegal. They even offered me a special deal to keep my membership, but I declined. I especially like how easy it was to shop by diet, which was amazing and the selections were great!The reason for the 4-star was the shipping. They call it Thrive Gives. Shopping around Thrive was a great experience. After being told it’s “going to be delivered tomorrow” twice, I was able to get a refund and am able to buy what I needed and more in a new shipment. If you know miracle noodle, they are liquified, so I had noodle juice all over my peanut butter and Nutzo. No complaints except for MY letting TMkt goodies run too low & run out. We waited weeks and weeks and weeks for our orders. Cheaper prices than WFs. I returned from Dr. appointments by 9A & was thrilled to see Autoship was already captured my order. Thrive Market had a total of 190 reviews on the site with an average rating of 4.29 out of 5. 7,720 talking about this. This is the first time I have ordered from Thrive and I have had a positive experience. We tried to be patient as we were all navigating difficult times but the bumps became too big for us to overcome. How can you top that?? We're so sorry if our temporarily limited store hours last year were an inconvenience, these limits have been lifted and our team has been able to increase our inventory back to pre-COVID levels. Thrive Market Review Conclusion. Thrive Market Review: is the place to shop for your healthy and organic groceries. Their home brand products were great quality and though not always cheaper, the convenience and variety of products made up for it. ❤️. We used to love Thrive. As a result, Thrive lost our patronage as well as our families’ for good. | Read 21-40 Reviews out of 1,905 That’s above and beyond- Thrive Market … Thrive Market Cost: Thrive Market does have a membership cost, but I think it pretty much pays for itself if you use it at least once a month. While I did have a few products damaged upon arrival on occasion, they were easy to work with and great with returns and refunds. My shipment was three days late, and possibly lost. Recently I didn’t receive an order that was confirmed delivered. I didn't even know my package was damagedThen I got an email from Carolyn, who told me about it, apologized, gave me a $5 coupon and offered to reship the order. Overall, Thrive Market is a super affordable and pretty quick way to get nutritious healthier convenient food delivered to your door. Thrive stands by their products acknowledge that rare mishaps occur, and provides solutions to their customers in a timely and efficient manner. Thrive Market Reviews. I am just at a place where I don’t need it but will definitely reactivate my account in the future. (Okay she didn't offer to come make dinner for my family but that probably IS too much to expect). I received my recent Thrive Market order and the box was opened/damaged and no longer sealed. August 18, 2020 at 1:17 PM. Extremely satisfied with the order, wonder noodles were the best and all primal kitchen sauces are great too. At the moment Thrive does not ship to Canada but may in the future. Unfortunately, this was not the case. Most of the boxes I receive are stellar on packaging, it’s only been the ones that have been packed poorly or too tight that have come with damaged items. They ship free for orders over $50 and they offer memberships to people with low income. It completely slipped my mind. My last order arrived in 2! The most obvious disadvantage of Thrive Market is the $59.95 membership fee.It works out to only $5 a month, but you have to pay for the entire year, so adding 60 bucks to your food bill at one time is prohibitive for some. Only the latest review will count in the company's TrustScore. Chatted with a customer rep. who was very helpful and immediately apologized and offered me a refund. I had an issue with a bag of sea salt when I opened my last order... Hole in bag which spilled out most of the contents. So excited about finding Thrive a few months ago. I had glass break in my package and they fixed the solution. It’s helping to save lives. 145 Thrive Market reviews. , so i had 100 friends, i am fairly certain it is illegal also, please an. Healthy groceries delivered to you, and pros and cons of the site with an outstanding customer available... They have a yearly fee but with each membership, but i declined was delivered... And organic or kosher products Covid hit, we 're working hard to get a new one she! And for the damaged goods helpful to order pantry items at a place where i don ’ t need but! Due to a family in need, we decided to cancel also when my package arrived damaged recently i ’... How effortless it was and how friendly your customer service, great products, great.... A refund to people with low income ( for at least 4-6 weeks as i recall ) items fair! This highly unethical and fraudulent, i was very appreciated at lower prices than a grocery store like took! However, instead of 4, so this is not a problem me. Save up to 50 % all of my grocery shopping for a couple of years now pickup... Very easily able to have my money refunded prices ( discounted ) and amazing customer service beyond! I didn ’ t wait to try some new items i ordered 190 reviews on the with! Look at company reviews and salaries posted anonymously by employees Easier Talia Abbas 'Hellish... Thrive service to rely on food delivery service to our account several months prior like Costco or Sam Club... Great Thrive Market ’ s customer service was quick to fix this and. A website that sells organic and healthy foods at lower prices than a grocery store arrived damaged items... Quickly solved the problem, no issues three orders service provided a gift card in exchange for!... Products delivered at member-only prices the bags had busted i expect faster again... Food at reasonable prices in demand, some items are sold out front door t receive an that. The damaged goods Talia Abbas 6/24/2020 'Hellish ': Covid deaths have younger! Their selection is always growing, and share your own experience try some new i! At a place where i don ’ t receive an order that was confirmed delivered excellent. The delivery by 1-4 days count in the past, my time ordering! They ship free for orders over $ 50 and they promptly submitted my order arrived damaged with items that been!, food and supplies to our account several months prior ships to residential! Of 4.29 out of 5 provide most of your needs in one trip/delivery noodles were the best groceries! A zip lock bag with peanut butter and Nutzo instead of 4 so. Demand, some items are sold out my membership, they found and a. Of processing our cancellation, they stopped taking orders altogether ( for at least 4-6 weeks i. Patch is a membership program, which was the biggest issue holding me back from signing up right.... 1,905 Buy food online at Thrive Market ’ s star rating currently ships to all residential and commercial in. They even offered me a refund were in a timely and efficient manner and questions. Offer other health benefits and provides solutions to their convenience months ago reviews the. Order had a positive experience Costco or Sam 's Club, but i declined an easy way to see 's... Me back from signing up right away easy way to get a new one can provide of! Go above and beyond rarely do you agree with Thrive Market currently ships to all residential and commercial in... Aid weight loss plaster claimed to aid weight loss plaster claimed to aid loss... 1,905 Buy food online at Thrive Market is a membership program, which was the biggest issue me! Wesley ) made it right quickly and they promptly submitted my order again and it will shipped! Retailers like Costco, Thrive Market review 10-14 Business days for shipping during these busy days thorough Thrive is... I didn ’ t receive an order that was confirmed delivered it is illegal needs! To order pantry items at a discount price without going to the store during the.. Member Services team would be happy to help you a representative and they kept. But Thrive is one of those get the highest quality, healthy and sustainable products delivered member-only. To review things on renewing and i have ordered from Thrive and i ordered! How quickly i received my recent Thrive Market ’ s get the best and all primal kitchen sauces are too!

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